Thank you for shopping with Plus-Size-US! We strive to ensure your satisfaction with every purchase. If you are not completely satisfied, we are here to help.
**Return Period**
You have 30 days from the date of delivery to initiate a return.
**Eligibility for Returns**
To be eligible for a return, your item must be unused, in the same condition that you received it, and in the original packaging. Please include your receipt or proof of purchase.
**Non-returnable Items**
Certain types of items cannot be returned, such as:
– Gift cards
– Downloadable software products
– Some health and personal care items
**Return Process**
1. Contact us at [email protected] or call us at 251-604-2670 to initiate a return.
2. Provide your order number and reason for the return.
3. We will provide you with instructions on how to return your item.
**Shipping Costs**
You will be responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable.
**Refunds**
Once we receive your returned item, we will inspect it and notify you of the status of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain amount of days.
**Exchanges**
If you need to exchange your item for the same item in a different size or color, please follow the return process above and place a new order for the desired item.
For any questions regarding our returns policy, please contact us at [email protected].
Thank you for choosing Plus-Size-US!